Privacy Policy

For: Mother Charger Application

Effective Date: January 01, 2026

1. Introduction

This Privacy Policy is issued by Mother Charger Co., Ltd. (“the Company” or “Service Provider”) to explain how the Company collects, uses, stores, processes, and discloses the personal data of users (“User” or “You”) arising from the use of portable power bank rental services. This Policy is intended to comply with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) and to protect your rights and privacy appropriately.

2. Scope

This Policy covers all services of Mother Charger, including the mobile application, website, payment systems, rental and return of equipment, and any other related services.

3. Data Collection

The Company may collect your personal data in the following forms:

• Identity Data: such as full name, mobile number, email address, or social media account (e.g., LINE) used for login and service access.
• Usage Data: such as rental and return history, service locations (kiosk locations), duration of use, transaction details, and payment information.
• Location Data: such as the location of your connected device and the location of the power bank, for tracking, verification, and accurate service provision.
• Technical Data: such as IP address, device ID, device type, operating system, and browser settings.

4. Purposes of Data Collection and Use

The Company uses your personal data for the following purposes:

• To provide efficient portable power bank rental and return services.
• To verify your identity and prevent fraudulent use of the service.
• To process payments and issue transaction receipts.
• To communicate with you regarding services, notifications, or technical support.
• To analyze and improve the quality of services, kiosks, and applications, as well as overall user experience.
• For direct marketing and promotional purposes, only with your consent.
• To comply with applicable laws and regulations.

5. Data Subject Rights

Under the PDPA, you have the following rights:

• Right of Access: to request access to and obtain a copy of your data.
• Right to Rectification: to request correction of incomplete or inaccurate data.
• Right to Erasure: to request deletion or destruction of your data.
• Right to Withdraw Consent: to withdraw your consent at any time.
• Right to Restriction: to request limitation on the processing of your data.
• Right to Lodge a Complaint: to the Personal Data Protection Committee.

6. Data Retention

The Company will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by law. Thereafter, the data will be deleted or anonymized.

7. Data Security

The Company prioritizes data security and has implemented technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of data. These measures include but are not limited to:

• Data encryption
• Access control management
• Activity logging and monitoring
• Data backup and recovery systems

8. Sharing with Third Parties

The Company may share data with:

• System providers (e.g., hosting, payment gateways, analytics services)
• Business partners, only with your consent
• Law enforcement or government authorities, as required by law

9. Cookies and Tracking Technologies

The Company uses cookies and tracking technologies to enhance service quality, analyze usage, and deliver personalized advertisements. You can configure your browser to refuse cookies if preferred.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact us at:

• Company Name: Mother Charger Co., Ltd.
• Address: No. 267 Unit T1, Soi Intraphorn, Phlabphla, Wang Thonglang, Bangkok 10310, Thailand
• Customer Support Email: support@mothercharger.com
• Data Protection Officer (DPO) Email: info@mothercharger.com

11. Amendments

The Company reserves the right to amend or update this Policy. Users will be notified at least 7 days in advance prior to any changes. Continued use of the services after such updates constitutes your acceptance of the revised Policy.